Back to articles

Case Studies

Financial client : Asset Management, Wealth Management, Family Office, Trading


Key challenges for client


  • A fast growing company, currently with 60 users spread over 3 sites
  • Provide a telephony solution with advanced options such as call management groupings, transfers, management of meeting rooms
  • Due to the client’s activity they are obliged to take every call
  • The telephony needs to meet the needs of a mobile workforce
  • Adding functionalities related to unified communication (audio and video conferencing, instant messaging, voice messaging anywhere)
  • All data must be stored in Switzerland
  • Dematerialization of the fax machine

Solutions implemented:

Skype for Business Infrastructure 

Implementation of a Skype for Business infrastructure (with Lync Server 2013) including all unified communications options

  • Federation with Active Directory 2012 R2 for managing users and group calls
  • Federation with Exchange 2013 for :
    • Managing user availability
    • Forwarding voice messages by email
    • Advanced  office document sharing capabilites with the remote conference and presentations option
    • Edge Skype business service for interconnecting Skype for Business applications (Windows, smartphone, Web) from anywhere


Jabra and Polycom audio devices

Deployment of Polycom VoIP telephones  with industrialisation of configuration and daily update processes.

Installation of wireless Jabra headsets

schema lynx v2


Results / Benefits


  • A new telephone system improving communications by providing new features such as:
    • Chat and face to face
    • All conference types
  • Professional telephony
  • Mobility (Smartphone, Tablet,..)
  • Federation (Skype, Skype for Business, Google)
  • A rich client (softphone) that provides more features, including:
    • Modern interface
    • Unified customers
  • Centralised conversations
  • Simplified features
  • Simplified deployment
  • Uses standardised and adaptive video codec
  • Increased mobility (Audio & Video)
  • The mobility issue resolved
  • Integration into different desktop platforms used by the firm, with Microsoft Outlook 2010, Microsoft Office 2010 and others, the possibility to manage meetings, calendars, etc.
  • Skype for Business allows you to make substantial savings on travel costs and related communications costs.
  • Allow users to use Skype for Business on their mobile