The first store Bongénie was established in 1891 by Adolphe Brunschwig, the Bongénie chain is the largest luxury group in Switzerland. Today the group Bongénie Greinder -Brunschwig has over 800 employees and demonstrates its know-how across 25 stores in Switzerland.
Initially Brunschwig used IBM Lotus Notes but considered the full outsourcing of its email system. The customer wanted to migrate to a modern email solution. Several solutions were put forward: Gmail, Zimbra and Microsoft Exchange Server. The solution had to be hosted.
Technical requirements expressed by client:
Needs expressed from a management point of view:
As part of this project, Codalis conducted an operational and economic audit putting forward the solution which best suits the client’s needs.
To meet the different needs outlined by the client, MS Exchange was the solution chosen with BlackBerry 10.
Principles of the solution
Project led by Codalis
The project was carried out by engineers Codalis in collaboration with the customer’s technical team and in parallel with the change of smartphones project.
The project was implemented in the following phases :
Managing and Maintaining MS Exchange platform
Complete server management (monitoring, updates, maintenance, backup, incidents ..) with monthly activity reports (users and resources)
Administration and user support
This phase consists of :
Management and administration of the platform MDM
Administration of smartphones and user support :
The customer benefits from a ready to use infrastructure. secure and reliable (garanteed by SLA ehosted in Switzerland) with the standard market solution.
The solution is scalable according to customer needs and the customer can control their IT infrastructure costs. In addition, the customer benefits of a fully managed service, supported by the provider including the commissioning of new users and their smartphones.
An aging Lotus Notes email service which no longer meets company expectations in terms of availability, limited internal skills and greater mobility needs.These are the main reasons that brought about the desire to modernize our messaging.
Amongst the many existing solutions, which most corresponds to our requirements and expectations?
How to make the right choice when this is not the core of our profession?
During the audit conducted by the team from Codalis, the solutions Zimbra, Gmail and Exchange were compared and we favored the technology based on Exchange. We decided on the full outsourcing of email.
Once the selection was made, implementation with a recovery of the existing data is never a trivial operation.
The competence of the team drung the preparation stages meant that the projet started on time.
The migration took place without incident
Codalis’ team were able to team up perfectly with Brunschwig’s to ensure proper operation and to avoid disruptions.