We are an IT company which was established in 2001 and located in Plan-Les-Ouates. Since it’s creation it has developed specialised knowledge in IT management.
Our comprehensive IT infrastructure management services allow our customers to delegate the responsibility of their IT to someone else and focus on their core business activities without losing control or visibility into their IT.
As an IT systems Administrator we are responsible for the full operation of your computer systems on a daily basis. Our monitoring and IT maintenance services provide you with an operational infrastructure 24/24.
Codalis repeatedly performs corrective server and application maintenance. During these controls, the following are particularly concerned:
Codalis guarantees an SLA on all the components under its responsibility and manages updates, incidents, maintenance and backups on all of these components.
The NOC (Network Operation Center) is the single entry point for any service request.
The administrator support gives access to:
The end-user support is available in normal business hours 7:30 to 18:00 (optional 24/24). Support requests can be any request related to the scope of services covered. Level 1 support is insured and the incident is escalated when needed for troubleshooting. A ticket is opened on every request.
For those seeking an IT company in Geneva, contact us for more information or for a free audit.