High-end computer service
Benefit from high-level managed services, delivered by a team of specialists based in Geneva, with unique technical and human qualities.
We orchestrate your IT infrastructure through our managed services
Looking for a partner to drive and maintain all or part of your IT infrastructure?
Codalis engineers and technicians take care of your installations every day and provide you with a high-level help desk.
Commitment of quality and continuity
Delegate management of your infrastructure and user support with confidence through service level agreements (SLAs) tailored to your needs and complied with.
Expert and available interlocutors
Rely on the experts of the Production and Help Desk to find
answers and solutions to any incidents, 24/7/365.
Your services managed by experts
We allow you to focus on your core business by operating your IT environments remotely and on-site:
Ensure reliable environments
Proactive maintenance and backups
We are committed to maintaining your infrastructure in operational conditions through continuous implementation of necessary updates and backups of your environment, along with proactive communication
- Maintenance and update
- Servers and data backup
- Capacity management
Monitor the systems
Continuous monitoring of your systems
From performance measurement to attack detection, our Production team ensures at all times – day and night – that your facilities are healthy and allow you to benefit from the infrastructures and tools necessary for your activities.
- Monitoring the functioning and security of the IS
- Measuring loads and availability of applications and networks
- Incident management
Bring support to users
Remote or on-site Help Desk
As an administrator or user, you have direct access to our 24/7/365 Support team and benefit from a personalised Help Desk service, regardless of the nature of the incident and time zone
- Team dedicated to your requests and incidents
- Stand-by Service
- Operation based on SLA and packages
Manage IT equipment
Management of the entire
IT equipment
Whether it’s your hardware or software IT resources, we offer our IT equipment management services to anticipate potential failures and reduce your operating costs
- Optimisation and homogenisation of the equipment
- Inventory and localisation of licenses and equipment
- Repair and order management
Your unique point of contact
Whether we manage all or part of your IT infrastructure, we position ourselves as a single point of contact to centralise your requests, incidents and software and hardware orders. Our mission is to help you manage your IT:
- Managed services and custom Help Desk
- Continuous monitoring and maintenance
- Integration of management solutions
- Management of hardware and software resources
- Reporting and proactive communication
Do you want to optimise or delegate the management of your IT? Our experts can advise you!
Jérôme Toulet
Technical Director
Julien Ardoin
Operations Team Coordinator
Tall us about your project!
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